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5-Step Servo Drive Troubleshooting Guide

Servo Drive Repair vs. Replacement in Industrial Automation

Overview

Servo drives are the unsung heroes of precision manufacturing, providing the speed and accuracy necessary for robotics, CNC machinery, and high-speed packaging lines.When a drive malfunctions, production grinds to a halt quickly. Whether your facility relies on a Mitsubishi MR-J2S, Yaskawa SGDH, or FANUC A06B series drive, fast and effective troubleshooting is crucial. A systematic approach determines the difference between a fleeting inconvenience and a costly, extended shutdown. This expert guide walks you through a structured, five-step diagnostic process. We highlight common brand-specific failure signatures. Finally, we provide clear criteria for deciding whether to repair, replace, or escalate the issue within your factory automation system.

Step 1: Systematically Identify Failure Symptoms

Before reaching for a multimeter or a manual, you must gather detailed, observable symptoms. Simply noting “drive fault” is insufficient for accurate diagnostics. Specificity saves time.

Observable Indicators:

A specific alarm or fault code appears on the drive’s display.

The motor is completely unresponsive or exhibits erratic, jittering movement.

Motion unexpectedly stops mid-cycle, disrupting the PLC sequence.

A distinct burnt odor is present, or the drive housing feels excessively hot.

The drive shows no display and has no power indicator lights.

Pro Tip from the Field: Document the exact drive model number and the displayed alarm code immediately. Moreover, record the system’s behavior just before the failure. This information is vital for accurately isolating the root cause and defining the next course of action.

Step 2: Eliminate External Factors First (Power and Wiring)

In industrial automation, internal drive failures account for fewer issues than external problems. Before investigating complex fault codes, eliminate the simplest, most common external causes first.

Fundamental Electrical Checks:

Verify Input Voltage: Use a true RMS multimeter to confirm the drive receives the correct input voltage at the terminals.

Inspect Connections: Check all cables and terminals for loose connections, corrosion, or signs of arcing and heat damage.

Check for Shorts/Ground Faults: A short circuit in the motor winding or cabling often triggers immediate drive overcurrent alarms.

Powergear X Automation Insight: We estimate that over 40% of all reported “drive faults” are resolved by simply correcting power or wiring issues. For instance, on a Yaskawa SGDH drive, an A.C. alarm frequently points to a shorted output or incorrect motor wiring. Therefore, always confirm good grounding, especially on older legacy systems like the Mitsubishi MR-J2S, after any maintenance.

5-Step Servo Drive Troubleshooting Guide

Step 3: Interpret Drive Alarm Codes and Fault History

Servo drives incorporate sophisticated self-diagnostic capabilities. The alarm or fault code displayed on the panel is your most important clue. Different brands use distinct codes for similar failures.

Key Fault Codes by Brand:

Mitsubishi MR-J2S:

  • AL.37: Indicates Overcurrent during deceleration—often a mechanical issue or tuning problem.
  • AL.33: Points to an Encoder error—a feedback problem.

No Display: Often suggests a blown fuse or power board failure.

Yaskawa SGDH:

  • A.C.: Output short circuit—check motor/cable integrity.
  • A.E.: Overvoltage—frequently caused by poor regeneration handling.

Solid Red LED: Indicates a severe internal hardware failure.

FANUC A06B:

  • AL-1: Overcurrent—a common indication of a shorted load or motor.
  • AL-3: Regenerative error—the drive cannot dissipate energy effectively.
  • No LED: Suggests an issue with the control or power board.

Expert Tip: Many modern drives and even some legacy control systems store a fault history log. Reviewing this log helps identify patterns. In addition, recurring errors suggest environmental factors like heat, vibration, or unstable input power.

Step 4: Isolate the Problem to the Motor or the Drive

The servo drive and motor operate as a synchronized, closed-loop system. A fault originating in the motor (e.g., a shorted coil or a damaged encoder) will cause the drive to trip, masking the true source.

Motor Testing Methods:

  • Known-Good Swap: The quickest diagnostic method is temporarily swapping the suspect motor with a functional, known-good spare unit.
  • Electrical Verification: Perform a Megger test to check for shorts to ground and use a multimeter to confirm equal resistance across all motor phases.

Brand-Specific Motor Failure Notes:

  • MR-J2S: Encoder feedback problems are prevalent. Always check the integrity of the encoder cable and connector pins.
  • SGDH: Persistent A.E. or A.C. alarms often require checking for open or shorted motor windings.
  • A06B: Motors with shorts to the ground are a leading cause of damage to the power output section of the drive.

Solution Scenario: If on-site motor testing is impractical, specialized facilities offer bench testing and joint drive-motor evaluations to diagnose system interaction issues accurately before further equipment is damaged.

Step 5: Make the Informed Decision: Repair, Replace, or Retest

Downtime is costly. Your final decision—repair or replace—must balance cost-effectiveness against required recovery speed. Statista data shows that the cost of unplanned downtime in manufacturing can exceed $10,000 per hour.

ActionJustification
Repair the DriveThe failure is clearly internal (e.g., blown component). The model is obsolete or legacy (like MR-J2S) and expensive to replace. A cost-effective fix is needed, and you can tolerate a few days of turnaround time. You must retain the original application settings or custom wiring.
Replace the DriveThe same fault has recurred multiple times. There is visible, catastrophic damage (burned components, cracked boards). Immediate recovery is mandatory to prevent production line delays. You are actively upgrading the control systems to newer, supported models.
Retest or EscalateThe fault is intermittent or only happens under high load. You have replaced the drive, but the problem persists. You strongly suspect external factors like EMI or grounding issues.

Powergear X Automation offers trusted, warranty-backed repair services for legacy and current industrial automation components, including the MR-J2S, SGDH, and A06B series.

Final Thoughts: Minimizing Downtime in Motion Control

Troubleshooting a servo drive failure is manageable when you follow a structured, step-by-step methodology. By systematically checking power, wiring, fault codes, and the motor condition, maintenance teams can quickly isolate the true issue. This allows for a pragmatic decision regarding repair or replacement, minimizing the overall impact on production.

Powergear X Automation helps manufacturers maintain continuous operation by providing essential services:

Thousands of in-stock servo drives for immediate replacement.

Trusted, expert repair services for obsolete and current models.

Fast turnaround and same-day shipping on critical spares.

Don’t let a drive failure dictate your production schedule.

Need expert support, quick diagnostics, or a rapid replacement for your industrial automation components? Contact our certified team today. Click the link to explore our solutions: Powergear X Automation

Frequently Asked Questions (FAQ)

Q1: What is the significance of the “No Display” fault on a Mitsubishi MR-J2S drive, and what should I check first?

A: A “No Display” on the MR-J2S typically signifies that the low-voltage control power supply on the drive’s power board has failed. Before concluding the drive needs repair, always check the incoming control voltage fuse. If the fuse is intact, the failure is usually internal (e.g., a power supply circuit failure), requiring the unit to be sent to a dedicated repair center.

Q2: My Yaskawa SGDH drive trips on an “A.E.” (Overvoltage) alarm only when the machine decelerates quickly. Why is this happening?

A: This is a classic symptom of a failure in the regenerative circuit, which handles the energy fed back from the motor during deceleration. The drive is unable to dissipate this energy, causing the DC bus voltage to spike. The issue could be a faulty internal braking transistor, a failed external braking resistor unit (if used), or incorrect wiring to the external resistor. Check the resistor’s continuity and connections, as this is a more common point of failure than the drive’s internal components.

Q3: We have recurring encoder errors (AL.33 on MR-J2S) after a major machine vibration event. Can I fix this without replacing the drive or motor?

A: Recurring encoder errors, especially after a physical shock, suggest mechanical damage or a connection problem, not necessarily a motor coil failure. First, meticulously check the encoder cable and its connector at both the motor and the drive end for any bent pins or abrasions in the shielding. If the error persists, the encoder head or disk inside the motor is likely misaligned or damaged. Replacing the motor’s encoder unit or the entire motor is usually the required course of action, as internal encoder repair on-site is difficult.

Allen Bradley PowerFlex 40

Allen Bradley PowerFlex 40: Understanding Fault Codes and How to Fix Them

A Field Guide to PowerFlex 40 Faults: Know Your Drive Inside and Out

As an engineer who’s spent countless hours on factory floors, I’ve seen it all when it comes to variable frequency drives (VFDs). The Allen Bradley PowerFlex 40 is a workhorse—reliable, compact, and widely used. But even the best equipment can have problems. Understanding the fault codes is the first step to a quick fix. Don’t just reset the drive. Take a moment to understand what it’s trying to tell you. This guide will help you do just that.

Allen Bradley PowerFlex 40

Common Faults and My Real-World Solutions

Faults on a VFD are not random. They are a precise language. The drive is telling you exactly what is wrong. Here are some of the most common fault codes I encounter and how I approach them.

F002: UnderVoltage

This is one of the most common faults. It means the DC bus voltage has dropped below the minimum level. The fix is usually simple.

  • My take: Check your incoming line voltage. Is it stable? Power sags are a big culprit. Make sure your wiring is correct and tight. Loose connections can cause a voltage drop. Sometimes, it’s just the utility company having a bad day. I always check the supply first.

F004: OverVoltage

This is the opposite of F002. The DC bus voltage is too high. This often happens when a large load decelerates too quickly.

My take: The motor is acting like a generator and sending power back to the drive. You have two options. First, you can increase the deceleration time in your drive parameters. This slows the stop. The second and more robust solution is to use a dynamic braking resistor. This resistor safely dissipates the excess energy. Don’t ignore this fault; it can damage your drive.

F005: OverCurrent

This fault happens when the output current to the motor exceeds the limit. This can point to many different issues.

  • My take: This is a big one. It’s often the sign of a mechanical problem, not an electrical one. Is something jammed? Is the motor shaft seized? I always physically inspect the motor and the load first. If the mechanics are fine, check your motor parameters in the drive. Is the motor FLA (Full Load Amps) set correctly? Is the motor cable damaged? This fault is a warning; don’t just clear it without finding the root cause.

F008: Auto Tune Fault

The automatic tuning process failed. The drive couldn’t properly identify the motor’s electrical characteristics.

  • My take: This is often a sign of a bad connection between the drive and the motor. Check all motor wiring. Make sure your motor leads are securely connected to the drive terminals. Sometimes, the motor itself is the problem. A motor with a short or ground fault will cause auto-tuning to fail every time. Always verify your wiring and motor health.

F009: Drive OverTemp

The drive’s internal temperature sensor has tripped. The drive is too hot.

  • My take: This is about environment and airflow. Is the drive’s cooling fan working? Are the ventilation holes blocked with dust or debris? Is the drive enclosure too small? Or is it mounted near a heat source? I’ve seen this fault on drives mounted too close to boilers or ovens. Proper spacing and clean filters are key.
PowerFlex 40P AC Drive

PowerFlex 40P AC Drive

My Philosophy on VFD Troubleshooting

  1. Don’t panic. The fault code is not the end of the world. It’s a road map. Take a systematic approach.
  2. Don’t just reset: Find out why the fault happened.
  3. Check the simple stuff: Is the power on? Are the wires tight?
  4. Use a multimeter: Test the motor windings for shorts or opens. A multimeter is your best friend.
  5. Consult the manual: The PowerFlex 40 manual has a complete list of faults and suggested actions. It’s an essential tool.

A deep understanding of these codes and a systematic approach will save you time, money, and headaches. Don’t let a simple fault keep your line down.

Need replacement parts, a new drive, or expert technical support? Powergear X Automation Limited has what you need. Our parts are quality-tested and our team understands these drives inside and out. Click the link below to find the perfect solution for your PowerFlex 40 needs and get your system back to peak performance.

ModelTitleLink
22B-E4P2N104Allen-Bradley PowerFlex 40 VFD (3HP, 600V, 3-Phase)Learn More
22B-D4P0C104Allen-Bradley PowerFlex 40 AC Drive (230V)Learn More
22B-B012N104Allen-Bradley PowerFlex 40P DriveLearn More
22B-E6P6C104Allen-Bradley PowerFlex 40P AC DriveLearn More
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